my services

Following are just a few of the services I offer:

OPERATIONS

  • SOP Creation & Maintenance
  • Project Management
  • Tech Systems Setup
  • Client Onboarding & Offboarding
  • Email & Calendar Management
  • CRM & Lead Management
  • Vendor & Team Management

DIGITAL MARKETING

  • Website Management
  • Email & Newsletter Marketing
  • Copywriting & Editing
  • SEO & Keyword Research
  • Podcast Editing & Management
  • Analytics & Reporting
  • Social Media Management
Hey there!

Hey there!

I’m Sarah…aka your operations and marketing specialist & business sidekick!

I have a magical combination of marketing, tech, and admin skills that you think doesn’t exist…but it does! And, I’m able to bring all these different skills together to provide YOU with a wide range of services.

Let’s put my 20+ years’ experience in marketing, project management, and operations—along with my work ethic, attention to detail, and strategic brain—to work for you.

You bring your small business, and I’ll bring my expertise. Together we’ll grow it into something amazing!

A Little More About Me

I’m a diverse professional with a love for technology, digital marketing, systems set up, project management, and research..

 

As an Operations & Digital Marketing Specialist, I support heart-driven solopreneurs and small business owners on a variety of projects from content strategy to SEO research to operations support.

 

Clients and those I’ve worked with will tell you I’m hardworking, passionate, organized, and creative. They’ll also tell you I’m funny and quick to share a smile.

 

Finally, I’m an Aquarius, INFJ (Myers-Briggs), 1W9 (Enneagram), SC (DISC) & my Kolbe A is 9-7-2-3.

Useful Info & A Few Fun FAQs

What kinds of tasks can I help you with?

Let’s start with the hard question first! While I can do a little bit of everything, my zone of genius includes but is certainly not limited to:

  • Content strategy & repurposing
  • Website maintenance, edits & updates
  • Podcast editing & management
  • SOP creation and maintenance
  • Systems and processes implementation
  • Client onboarding and offboarding
  • Kick ass project management
  • LinkedIn management
What tools and apps do I use?

I’m technically savvy. If I don’t know it, I can learn it. My current tech toolbox includes:

  • ActiveCampaign
  • Airtable
  • Basecamp
  • Buzzsprout
  • Canva
  • ClickUp
  • ConvertKit
  • Descript
  • Dubsado
  • Facebook, including Meta Business Suite
  • Google Analytics
  • Instagram
  • Kajabi
  • Later
  • Libsyn
  • LinkedIn
  • Loom
  • Mailchimp
  • MailerLite
  • Meet Edgar
  • MemberVault
  • Pinterest
  • Podia
  • QuickBooks Online
  • Salesforce
  • Simplecast
  • Slack
  • Squarespace
  • Substack
  • Tailwind
  • Trello
  • Voxer
  • WordPress, including Elementor
  • YouTube
  • Zapier
Why should you work with me?

Because you’re overwhelmed, tired of going it alone, and need help!

I’ve done everything from writing ad copy to maintaining websites to managing a new podcast to creating & maintaining SOPs.

I’ve also done everything from managing travel to sending personalized and thoughtful client gifts to managing a busy CEO’s inbox and calendar.

In addition, I geek out on timelines, to do lists, and all things organization—say goodbye to worrying about tasks falling through the cracks.

Finally, I don’t work with just anyone and neither should you! I’m interested in building a long-term working relationship so I can truly become your business sidekick!

Contact me to learn more about working together.

What lights me up?

Lots of things, but here are my top five:

  1. Drinking coffee in the morning, chardonnay in the evening, and water all the time!
  2. Working in my ever-expanding organic garden where I grow veggies, herbs, fruits, and lots of flowers for the pollinators.
  3. Learning…always learning something new.
  4. Hanging out with my husband and Piper, our adorable rescue pup who provides endless entertainment and cuddles.
  5. Celebrating a job well done.
What about my background and work experience?

Head to LinkedIn for all the details on my work experience and previous positions!

Where am I located?

I’m based in beautiful Cincinnati, Ohio but work with clients all over the country. Up next? World domination! (Did I mention I can be a bit sarcastic?)

Who designed my website?

I did! Although it’s not a service I offer, I think I’m pretty darn good at it. This template also helped—with a handful of tweaks to make it my own!

KIND WORDS

Don’t just take my word for it! Here’s what my others say about working with me…

Sarah is that rare mix of someone who is capable of working in the back end of a business keeping the gears moving smoothly, but also can effectively communicate with clients and team members in a positive way. In other words, she’s a business support unicorn!

Some of the things that I value most about Sarah are how well she knows both me and my business and how she adapts her support so it is aligned with my preferences. If you are lucky enough to work with Sarah you’ll find that she is absolutely reliable, trustworthy, and highly adaptable. Every business needs a Sarah!

AUDRA KING
Founder & CEO
She Loves Her Biz

Sarah’s marketing and operations savviness has been a game changer for my digital business. From social media management to analytics, newsletter marketing to content creation and more, she absolutely has made a positive impact.

She stays up to date on current best practices and offers helpful suggestions that improve outcomes. Plus, she’s always up for a challenge!

Her combination of unique skills, attention to detail, and easy-to-work-with nature make her a real treasure.

AMY STROSS
Owner, TenthAcreFarm.com & Award-winning Author of
The Suburban Micro-Farm

I had the ultimate pleasure of working with Sarah, who was known across the organization as someone that could get things done.

The whole team relied on her for small and large projects alike—nothing ever fell through the cracks no matter how many balls she had in the air.

LISA WILMS
Head of Talent Acquisition
InfoTrust

I found Sarah when I was desperate to get my social media & marketing efforts more organized and on the ball.

Sarah offered her support and expertise as she willingly went above and beyond to create engaging posts and email newsletters that sparked interest and engagement.

SARAH MCLAIN, RN
Owner
The Family Herbal Co.